Apple has just launched a new global "Apple Community+" program that aims to recognize and reward top contributors in the Apple Support Community by "providing access to special perks, white-glove ...

Apple is undergoing some staffing changes that include the elimination of social media support staff. As a result, Apple will soon no longer provide customer support through X/Twitter, YouTube, and ...

Apple is offering new perks and “white-glove experiences” to members who make an impact within its support community. These include unpaid support technicians who are active in helping answer user ...