Cisco's IP telephony offering has become so complex in such a short period of time that to learn about it now involves a two-part, eight-day training course. Delegates can either attend the two parts ...

With today’s ever-growing awareness of the benefits of Voice over Internet Protocol (VoIP), more and more enterprises are implementing or converting to VoIP. One of the most common reasons for failed ...

Last month, I reported on the results of Foote Partners’ most recent skills pay survey, which found that VoIP, storage/storage-area networking and Gigabit Ethernet were the top-3 highest paying, ...

This week, we’re wrapping up our VoIP Technology Tour and what a success it has been. If you attended any of the shows, it was great seeing you and I hope you found the event useful – thanks for ...

What's more, certified technicians often have access to advanced technical support and expert help from vendors for their troubleshooting and deployment chores. As is the case in other emerging ...