Open-source software start-up SugarCRM plans to introduce support services for its free contact management product on Thursday, part of a big push to lure customers away from high-priced, proprietary ...

SugarAI is building AI-driven revenue intelligence by combining CRM and ERP data to help sales teams identify opportunities ...

These are all valid and accurate points, but they don't tell the whole story. By the time most companies discover the reality of open-source CRM solutions, they've already taken the plunge. In this ...

In the ever-crowded CRM market, vendors must differentiate themselves to stand out from competitors. Pipeliner CRM founder and CEO Nikolaus Kimla tested that principle when he was forced to rebuild ...

If a software product is successful enough, you’ll probably be able to find a company building an open source alternative. And yet, nobody has created a modern open source CRM product that can be ...

Back in 2004, the idea of an enterprise application based on open source code was off the wall. Today, SugarCRM is a striking example of what community-based development and viral marketing can do The ...